Interview with our Scheduling Coordinator: Cassandra Anno

What is your title and what do you do?
I am an Adminsitrative Assistant at the Front Desk and Scheduling Coordinator here at BridgeEnglish, Denver. I act as a point of contact for all our students and teachers, and can help with directions, activities, invoices, payments and mailings. I am responsible for scheduling  all classes as well, keeping track of teacher hours, student attendance and other logistics.

Where are you from?
I am from Denver, CO. I’ve stayed in Denver because I really like it. I think Colleen, our Office Manager, is also from Denver. I like this job because I get to meet people from all over the world, without leaving my hometown.

How long have you been working with Bridge?
Almost two years. I started as an Administrative Assistant at the front desk.

What is your favorite thing about your work with Bridge so far?
My favorite thing is the students! I like feeling like I can help them when they come to a new country, feeling like they are in a vulnerable situation. I like forming new friendships with them. Being able to help them gives a lot of meaning to my work, I love working in education.

What advice do you have for international students who want to study in a US university?
Don’t be afraid to ask questions! I know you want to be brave, it’s ok to be vulnerable and ask lots questions, we are all here to help. Create relationships and let people help you so you end up at the right place for you.

What is your favorite Bridge-related story?
As an IELTS testing center, we help students apply for the exam and obtain their results. To register for the test in 2013, students were asked, they have to bring photos of themselves less than 6 months old. I once told exactly that to an older student, who seemed puzzled and said it would be very difficult. I understand it’s an extra hassle, and told him to let us know if he had any questions. He came back and handed me two black-and-white photographs of a baby, saying “Here are two pictures of me less than 6 months old”! He had contacted his mother for the originals, just to register for the IELTS. He did exactly as we asked!

What is your favorite thing about Denver?
I like that Denver has a great artistic scene, with tons of theatre, comedy and art. You get all the advantages of a big city but it’s not dangerous like big cities can be. It’s a very pleasant place to live and be right next to the mountains, that’s all you really need.

What is one thing abou you that students don’t know?
I actually went to school for theatre, not education. I met one of our other Administrative Assistants there, Dan! I am full of helpful tips and advise about enjoying the theater scene in Denver.

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